Returns and Refunds Policy

Thank you for shopping at Zenith Herbal.

We’re here to help if you are not entirely satisfied with your purchase.


Our products can be returned within 30 days of the ship date of original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging

Get your RMA (Return Merchandise Authorization) shipping label by completing an RMA request at

http://logistech.us/lomacs/webtools/return_process

This form will ask you for an Order Number. This is not the Zenith Herbal order number; contact us for the correct order number to use for the RMA.

Once you have completed your return request, you will be automatically emailed a non paid shipping label.  Apply this label to the package and return it to the address that is provided on that label.

Shipping charges

Shipping charges incurred in connection with the return of a product are not refundable.

Damaged items

Please notify us immediately for assistance if you received a damaged product,.

Sale items

Sale items can be refunded.

Contact us

Please contact us by clicking on the Support button to the bottom right if you have any questions about our Returns and Refunds Policy.