Payment Options
Shipping
- Shipping is free for domestic orders ordered with Standard Shipping
- We ship USPS first class or priority mail.
- Shipping prices are determined in checkout; using total order price, and postal code or location.
- We ship in one to two working days, but not on weekends.
- Zenith is not responsible for shipping delays of postal services.
- NOTE: Standard shipping carries no shipping insurance. Select Priority Mail if you wish to have your parcel insured.
- Customers are responsible for tracking their own shipments. Go here to enter your tracking code.
- Shipping to Australia happens at your risk, as there may be Tariffs to be paid, the TGA may confiscate the products, and other unknown regulatory hassles may occur. Tracking Code will not change for delivers to Australi. Go here and enter your original tracking code.
Insurance
- Priority Mail includes insurance.
- First Class International Mail does not include insurance. The risk of loss (it happens rarely but does happen) is yours.
- Contact us if you need help with insurance issues.
Shipping Times
- Within the USA, a parcel takes one to four days – usually.
- Overseas shipping times varies greatly depending on the local postal service in each country.
- Deliveries to South Africa can take months, if they arrive at all.
- Zenith is not responsible for shipping delays of postal services.
- Deliveries to Australia can typically arrive within a month. The hold up is not in US delivery services by with Australia postal service. Deliveries often arrives in Australia within 5 days and it can take anywhere from one week until three weeks for Aus Post to get it to you.
Customs and International Shipments
- Australia, New Zealand and Europe have restrictions on bloodroot salve or bloodroot products.
- Bloodroot salves or bloodroot capsules may be confiscated or charged a customs fee.
- Items that are confiscated by Customs cannot be refunded.
Refunds
- Contact us within 30 days if you wish to make a return.
- You can return a product for any reason unless the container is empty or almost empty.
- Refunds will be processed upon receipt of returns at Zenith.
- Items that are confiscated by Customs cannot be refunded.
