shipping terms

 

Shipping

  • Shipping is free for all orders above $100. At Checkout, select the “Free FedEx Shipping” option to get free shipping.
  • We ship USPS Priority and FedEx.
  • Shipping prices are determined at checkout; using total order price, and postal code or location.
  • We ship in one to two working days, but not on weekends.
  • Zenith is not responsible for shipping delays of postal services.
  • NOTE: All shipping options comes with insurance.
  • Customers are responsible for tracking their own shipments. We send an email containing the tracking number for your order.
  • Shipping to Australia has been removed. This is due to the recent seizure of Bloodroot products in the region.

Insurance

  • Priority Mail includes insurance.
  • The risk of loss (it happens rarely but does happen) is yours upon shipping has been confirmed with a tracking number.
  • Contact us if you need help with insurance issues.

Shipping Times

  • Within the USA, a parcel takes one to four days – usually.
  • Overseas shipping times varies greatly depending on the local postal service in each country.
  • Deliveries to South Africa can take months, if they arrive at all.
  •  Zenith is not responsible for shipping delays of postal services.

Customs and International Shipments

  • New Zealand and Europe have restrictions on bloodroot salve or bloodroot products.
  • Bloodroot salves, black salve, or bloodroot capsules may be confiscated or charged a customs fee.
  • Items that are confiscated by Customs cannot be refunded.

Refunds

  • Contact us within 30 days if you wish to make a return.
  • You can return a product for any reason unless the container is empty or almost empty.
  • Refunds will be processed upon receipt of returns at Zenith.
  • Items that are confiscated by Customs cannot be refunded.

Irregular and interesting news from the world of bloodroot and alternative healing.

Hints, pointers, how-to’s and suggestions.

Free to your mailbox!