Payment Options

Table of contents


Send funds to our email address

Send funds to hugh@zenithherbal.com from your online banking account. Most banks have this feature called “Zelle” or “Pay to someone’s email address” or some such. The funds will arrive in our bank account nearly immediately. If your bank asks for a phone number (they shouldn’t) then use this one: 323-250-0513. It’s an old phone number that is no longer in use, but I don’t have a phone or a mobile phone in the USA. Use “Uwe” as the first name and “Wichmann” as the last name if your bank requires.

Please specify your Order Number with the Payment.

Please Note: You don’t need to download an app for this. It’s a service that your bank probably provides.

Pay by PayItNow PayItNow Logo

Many Credit Unions use “PayItNow” as an alternative to Zelle, the service that full-fledged banks prefer. We are signed up PayItNow and payments will happen easily. Use the same details as for Zelle.

Pay by TransferWise

Use the same email address for TransferWise.com.

Don’t: Pay by PopMoney or CashApp

We cannot accept Popmoney payments. Their service is rubbish and unreliable and they make you wait on the phone forever for “customer service”.


Pay by Bank (ACH) Transfer

Bank of America

Account Holder: Uwe Wichmann
Account number: 488061588002
ACH Routing Number: 111000025
Bank Address: Bank of America, 3500 San Pedro Ave, San Antonio, TX 78212
Account Address: 40200 Sierra Maria Rd, Murrieta, CA 92562

Please Note:

Please make sure that we can identify that you are the sender of your payment. The best way is to send us an email with “I just sent you a payment of {amount}”.

“Wire” payments:

If you choose to “wire” us funds, then please be aware that our bank will charge us $16 in “Wire Transaction Fee”, so please add that to your payment. The Routing Number for “Wires” is 026009593, which is different from the normal ACH routing number.

Don’t: Pay by PopMoney or CashApp

We cannot accept Popmoney payments. Their service is rubbish and unreliable and they make you wait on the phone forever for “customer service”.


Pay by Check (Slowest)

How to send the check:

  1. Make the check out to Uwe Wichmann 
    • NOT to Zenith Herbal
    • NOT to Janet West
    • NOT to Shannon Hartup
  2. Write the order number on the check
  3. Send the check (with the order number!) to:
    • Shannon Hartup
      2014 W MACARTHUR RD E001
      WICHITA KS 67217
      USA

Canada

Some countries have regulations that make it difficult to sell natural health products (e.g. EU, Australia), while others achieve the same goal by making it impossible for us to get paid (e.g. Canada) by restricting access to banking services for non-residents.

If you have a TransferWise account in Canada you can send the payment to our bank account at Bank of America (details above). TransferWise accounts are super easy to open.

INTERAC: if your bank uses the INTERAC system for money transfers then DON’T. We would need a Canadian bank account to do a transfer and we cannot get one. Use TransferWise please.


Australia and New Zealand

Transfer your payment to our Australian Bank Account.

After you place the order you will be redirected to a page that sets out our bank account details. We will process your order once the payment arrives.

Payment Process

  1. First, convert the US Dollar price to AUD (Australia) or NZD (New Zealand)
  2. Then please transfer funds (in AUD or NZD) to:
    • Account Holder: Zenith Herbal
    • Account number: 610376382
    • Account BSB: 802-985
    • Address (if Needed):
         Transferwise
         36-38 Gipps Street
         Collingwood VIC 3066
         Australia

Online Currency Converters:

USD to AUD

USD to NZD

PLEASE NOTE

Shipping to Australia and New Zealand happens at your risk, as there may be Tariffs to be paid, the TGA may confiscate the products, and other unknown regulatory hassles may occur. Additionally, Aus Post is as slow as a wet week – the parcel typically arrives in Australia within 5 days and it can take anywhere from one week until three weeks for Aus Post to get it to you.


All too Complicated? Do this!

Phone your bank and ask them this:

I need to pay someone who has a BoA account and can take payments either directly to their email address, which I have, or to their bank account where I have the routing number and account number. What do you think that I should do?


Responses

  1. I am in San Diego CA, so Murrieta CA is near by. I am wondering if I can just pick up my order and pay right there in cash?

  2. I’m not sure why people ask me about their hassles using Zelle. 99% of people have no problem at all; it’s dead easy to set up and use. If your bank’s implementation of the Zelle service is somehow weird, then why not ask them? Or Zelle, for that matter?

  3. I am attempting to set up a Zelle payment. Zelle asks for First & Last names, but there’s apparently no way to enter an e-mail address. What should I DO?

  4. I tried to send my payment by Zelle and my bank has a required line for first name and last. I called my bank and asked about it and was told the reason is to be sure the person on the other side is reputable that I am giving my money to. I have ordered from you before when you could use visa processor and I have gotten my orders so I know you are a reputable company. Can I make up a last name or use Wichmann? Last name is the only thing stopping me from placing an order. Thank you for your reply

    1. Hi Michelle. Many thanks for your comments; you will see that I have updated the relevant information on this page, which will hopefully ease the difficulty for many people. Hugh

  5. When entering ‘new recipient’ to my zelle, it would not accept an email address and asked for a mobile # which is not provided, so I will include the 5% discount, and send a check.

    1. That is really odd since Zelle was created with the express PURPOSE of paying to an email address. Who knows what your bank is up to, but personally I’d report them to the Zelle organization. Thanks for sending a check, and for your order.

  6. I have placed an order but am unfamiliar with your required modes of payment. I will, therefore, cancel my order until I can figure this out.