Support

We employ two systems for help with your orders, payment, etc. See details below.

  • Zendesk
  • Help Group on this site

This is not for support with health related issues. Please see the Discussion Groups for that.

Zendesk

The big green “Support” button at the bottom of each page will pop up a box where you can send us a message, which will be converted to a “Support Ticket”. You will receive any responses via email.

These Support Tickets help us to keep track and never “lose” any requests.

We check and respond to inquiries at least twice daily, so don’t worry – it won’t take long.

Support Group on this site

I have recently (December 2019) started a Support Group on this site. Please post a message in the group and we will reply to that. This is especially useful if you have a question where you think others may benefit from the answer too.